FREQUENTLY ASKED QUESTIONS

You have questions.  We have answers!

YOUR OPINION MATTERS!

Want to tell us how much you love your JuJu Jams?  Have a suggestion for our next design? We want to hear from you!

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PRESALE QUESTIONS

Read through our FAQs but didn’t find your answer?  Not a problem!  We’re here for you.  Simply email us!

WHEN WILL MY ORDER SHIP?

Most orders ship within 5-6 business days.  However JuJu Jams are made to order, so larger purchases may take more time.

What are my payment options?

We accept we accept all major credit cards through our online payment gateway, PayPal, and gift cards (you can purchase gift cards online).

How will my purchase be shipped?

All JuJu Jams are shipped through UPS.

What is your return policy?

Items purchased from JuJu Jams online may be returned if they are unworn and unwashed, tags are still attached and within 30 days of purchase.

JuJu Jams purchased from a store carrying our line should be returned to them directly according to the store’s return policy.

Do you have a size chart?

Yes.  The size chart is available on each product page or visit it here.

Do you offer gift cards?

Electronic gift cards are available for purchase online only, are delivered via email and can be redeemed on the JuJu Jams website. Electronic gift cards are final sale.